Comments Comments are closed. Regularly review progress on each goal and assign a rating accordingly. Beyond that, it builds accountability. While banks seem to focus most of their anti-fraud efforts on debit card fraud, check fraud , and cyber threats , the real threat is often right in front of them—their employees.
Get to Know Your Employees Talk with your employees or instruct your management crew to get to know the people they are managing.
For example, if you find out that an employee is having financial troubles, you may want to keep a closer eye on transactions that they handle. This method can be useful for measuring progress, setting new goals, and finding weak areas. Use Checks and Balances To be on the safe side, try to involve two people in every possible transaction.
To deal with this threat, you may want to develop a culture of accountability. For instance, Google uses a 0 to 1 rating.
Ideally, the goals should be quantifiable, and they may include anything from opening x number of accounts next quarter to improving customer reviews by x percentage. When someone handles a transaction over a certain threshold, have them run it by another employee. A few simple conversations can help you identify and mitigate potential risks. East Coast Office sqntech sqnbankingsystems.
When employees have an ingrained sense of accountability to you, themselves, and the company, they are likely to perform better and be more honest. Short for objectives and key results , OKRs let you and your employees set individual and company-wide goals, which you track publicly.
There are often signs that someone is stealing or thinking about defrauding a company. You may want to keep that number along with the cost of living in your area in mind as you set wages. To protect your bank, you need to screen employees, but you may also want to explore other ways to create a culture that reduces internal theft and fraud.
To be on the safe side, try to involve two people in every possible transaction. What does SQN mean?